FAQs for tenants

  • The MyUnit app shows you your real time energy consumption data just like an IHD. However, all info and data lives in a free app on your phone rather than your fireplace and also allows you to make payments.

  • MyUnit allows complete transparency in what you have spent and rate visibility.

  • You can still top up your account without a smartphone or access to the internet - either by telephoning our office and giving your card details, or by making a bank transfer at the post office or your bank. But unfortunately you won't be able to see your utility consumption or track your data real time without access to a computer, smart phone or other device.